MESSAGE FROM DIRECTORS:

Mehmood Ali Malik		Caral Cassidy George

Global BPO Solutions was established in 2007.Global BPO Solutions is not only a name or a company. It is a passion, a desire to grow, serve and excel. We develop an everlasting as well as blossoming relationship with our clientele. We have understood the importance of business operations of our clients and are providing them quality services and meeting given targets. We strongly believe that real business success is not just about profits measured in numbers but also, as importantly, about how those numbers are achieved. Our corporate strategy reflects our commitment to sustainable business practices and balancing responsibility alongside growth and productivity. We do understand that in today's hyper competitive business environment being ahead of your competition means the right strategies, implementing efficient business processes, integrating cutting edge technologies and aligning with business partners who can add value is the key to success.

We believe in a philosophy of operating globally and giving back locally. We want to make Global BPO Solutions a symbol of leader in sustainability, corporate philanthropy, and employment opportunity in our country and a name which stands for its commitment, value addition, concern, customer care, integrity and competitive prices in all over the world.

ABOUT US:

Global BPO Solutions is an emerging and one of the leading providers of offshore business process outsourcing solutions to our Global business partners. Global BPO Solutions strives to build lasting relationships with our clients based on consistent high-quality service delivery, trust, and confidence.

Our global culture is driven by our sense of quality in everything we do, respect and integrity in all of our interactions, and urgency and accountability at all times. Our clients are convinced that a long-term relationship with Global BPO Solutions gives them the competitive edge.

The core values forming the foundation of our business are:

V – Value addition
O – Our technology
I – Integrity
C – Concern
E – Excellence

VALUE ADDITION:

We strive to add value to clients business. Keeping our commitments and meetings deadlines without compromise, we try to exceed customer expectations on all key performance metrics.

OUR TECHNOLOGY:

We continually make significant investments into our technology infrastructure. We use state of art equipments for providing services without hindrance to your customers. We want to make life easier for you and your customers. That is why we've invested in cutting-edge technologies that allow us to serve you and your customers in the most effective and efficient manner possible.

INTEGRITY:

We conduct our business fairly with honesty and transparency. We maintain a strict code of confidentiality. Together, these are part of our business ethics.

CONCERN:

We believe in showing respect, concern, compassion and humanity for customers and colleagues around the world and always work for their benefits.

EXCELLENCE:

We constantly strive to achieve the highest possible standards in our work and in the quality of services we provide by working closely with our clients around the world and building strong relationships based on trust, understanding and mutual cooperation.

How we can help:

• Appointment Management: Managing your daily appointments and meeting schedules
• Tele-marketing: Making cold calls to prospective customers and marketing your products or services.
• Tele assisting: Answering customer calls and inquiries, giving product or service information.
• Email Processing: Answering to queries on email.
• Logistics Management: Managing orders & deliveries as per customer schedules
• Lead Generation: Generating sales leads for our valued customers.

Who can benefit:

• Small Business Enterprises
• Online Training Institutes, Shops, restaurants, retail businesses, franchisee businesses etc.
• Professionals like doctors, lawyers, interior designers, architects, consultants etc. for their offices and clinics.
• Website and portal owners for managing their portals.
• Home based business enterprises or service providers.